Frequently Asked Questions

How do I order products on is an extension of Mercedes Medical. Give us a call, or send us a list of products you need, and we will work on your order. If you have a list from an existing supplier, send it to us and we will work to get you better pricing. You can also visit

Is’s pricing competitive?

As a part of Mercedes Medical, strives to provide the absolute lowest price while refusing to sacrifice customer service. Our goal is to always be price competitive.

I don’t see the pain management products I need – how do I find them?

Email or call us with your product needs, and we will seek them out for you. If you provide us with a current price list, we will find the products and do our best to beat your current price.

Do you carry other products besides pain management products?

YES! We have thousands of products to choose from – general office & exam room supplies, furniture, equipment, analyzers and more! If we don’t have it, we will try and source it.

What is the Return Policy?

Visit HERE for our Return Policy.

Are injectables available to anyone?

You must have a proper pharmaceutical license in order to purchase injectables. You must also be in a U.S. territory that we are cleared to sell to. Contact us today to make sure injectables are available for you.